Business Systems & Operations Technology

Nick Summerlin

I turn complex business workflows into practical tools people use.

My background spans business ownership, operations management, data quality, and military intelligence. Today, I combine that experience with workflow design and AI-assisted software delivery to build systems for everyday operations, financial visibility, and clearer decisions.

The platform demo is the real application's interface running on invented data in your browser.

The operations platform's role home: a welcome banner with attention counts, a business snapshot and today's work queue, shown with invented demonstration data.
The internal operations platform I lead — product owner, workflow and screen design, AI-directed build. Fictional demo data, neutral branding.
Jun → Sep 2026From budget tracking to an internal operations platform released September 17
By roleOffice, field, finance and leadership staff onboarded one role at a time
Gated releasesTested on throwaway systems, previewed, approved by me, checked live
One systemSpreadsheets and the earlier tool retired; work runs in one place

02 Approach

How I work

I own the outcome from problem to adoption: what the business needs, how the work should flow, what gets built and in what order, and whether it's right before anyone depends on it. AI assistants write most of the code under my direction.

  1. Learn the work

    Sit with the people doing it. Find where information lives, where it gets lost, and what decisions it should support.

  2. Define it together

    Turn problems into plain requirements with leadership and staff. Decide what "done" and "correct" mean before building.

  3. Design and direct

    Design the workflow and screens, then direct AI implementation in small, reviewable changes with written decisions.

  4. Verify and support

    Test on real devices, gate every release, onboard people by role, and fix what they report.

03 Background

Operations first, technology second

Business ownership

Owned and ran an appliance business for eight years and later a liquidation resale operation — budgeting, vendors, scheduling, inventory and invoicing.

Operations management

Operations manager for a roustabout company supporting geothermal drilling: invoicing, vendor tax forms, email and business administration.

Data quality

Seven years as a remote data analyst evaluating search and map results for accuracy, with reporting and documentation.

Military intelligence

U.S. Army veteran and former intelligence analyst — synthesizing information into reports and briefings for leadership.

Full background and education →

04 Contact

Questions about the work?

I'm happy to talk through how any of this was built, the decisions behind it, or the demos. Email is the best way to reach me.

Email Nick

hello@nicksummerlin.com

View résumé